Effective Date: 23 May 2025
Fleur Women’s Wellness Clinic – POPIA-Compliant Privacy Policy
1. Purpose of this Policy
This policy outlines how Fleur Women’s Wellness Clinic collects, uses, discloses, and protects your personal information in compliance with the Protection of Personal Information Act (POPIA).
2. What Personal Information We Collect
We collect and process the following information when you interact with our site or clinic:
- Full name
- Contact details (email, phone)
- Medical history relevant to your consultation
- Appointment information
3. How We Use Your Information
We use your personal data to:
- Book and confirm appointments
- Provide medical services
- Communicate with you about your care
- Comply with legal and billing obligations
4. Consent
By using our website or services, you consent to the processing of your personal information as outlined in this policy.
5. Sharing of Information
We do not sell or rent your personal data. We may share information with trusted third parties (e.g. medical labs or billing partners) as required for service delivery or legal compliance.
6. Data Storage and Security
Your information is stored securely in compliance with POPIA. We use industry-standard security practices to protect your data from unauthorized access or disclosure.
7. Your Rights
You have the right to:
- Access your personal information
- Correct or update your data
- Request deletion of your data (where legally permissible)
- Object to the processing of your information
To exercise these rights, contact us at jstorm@dssolutions.co.za.
8. Cookies
This site may use cookies to improve your browsing experience. You can disable cookies through your browser settings.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.
10. Contact Us
For questions about this policy or to request access to your information:
Email: jstorm@dssolutions.co.za
Phone: 083 778 5272
Address: Suite 139, Panorama Medical Centre, Hennie Winterbach Street, Panorama, Cape Town, 7500